After our initial conversation, once you have selected your desired package and made the payment, the fun part begins! We will send you an email containing an initial questionnaire. If you have difficulty writing, please let us know, and we can send you an audio file. Then, you can respond to us with an audio file as well. This questionnaire is critical to understanding the type of film you wish to make and to gather information about yourself, your family, and the most important moments of your life. This information will assist us in developing your bespoke questions, creating the structure for the final film, and having a vision of what the final film will look like. We will then send you all the questions we are planning to ask (although remember that many other questions will arise from our conversation), so you have time to think about the answers and what you would like to say. Once we are both ready, we will arrange a suitable date or dates to film the interviews.

Typically, our team will be on-site for 6 to 7 hours. Upon arrival, we will collaborate with you to identify the most visually appealing location to record the interview. Our team will then carefully and respectfully set up the lighting, cameras, and microphones while being mindful of your home and privacy. The filming process will take approximately 4 hours in total. After about 2 hours, or if you become fatigued, we will pause for a brief break to review the progress of the interview and ensure that you are comfortable. Once we are both satisfied with the interview, we will pack up and return to our office to initiate the backup process, leaving your home as we found it.

We place a significant emphasis on obtaining the exact questions in order to elicit the best stories possible. Our initial consultation and preliminary questionnaire are critical in providing us with a head start on the story and ensuring that we do not overlook any important family lore or stories. With over a decade of experience interviewing individuals for various projects, including the BBC, Netflix, and Discovery, we have developed a wealth of knowledge on how to lead conversations and uncover the most captivating stories. We have an extensive array of intriguing questions at our disposal, but often, the most revealing and profound stories emerge from unexpected information during a relaxed and enjoyable conversation.

Although it is ultimately your decision, our experience and perspective suggest that conducting the interview with you alone in the room may yield better results for the film. In our experience, the presence of family members during interviews can sometimes influence the subject’s responses, causing them to alter or avoid certain stories.